Tickets
Configure the ticket system, its opening panel, and the welcome message for private channels.
Configure the ticket system, its opening panel, and the welcome message for private channels.
A dashboard configuration is validated server-side, applied by the bot, and confirmed in realtime.
Dashboard
/dashboard/{serverId}/ticketsLive demonstration
Every module follows the same reliable cycle, from preparation to monitoring.
Tickets
Preview
Sunatia BOT
#support
@Support
Recommended configuration
Every module follows the same reliable cycle, from preparation to monitoring.
/dashboard/{serverId}/tickets
Choose the relevant channels, roles, and owners.
Included
Define rules, messages, limits, and expected behaviors.
Preview
Preview and test with a small group before publishing.
Synchronized
Save, watch realtime status, and check history when in doubt.
Capabilities
12 recommended configuration
#support@SupportTicket category · Example—Embed message · ExampleEmbed title · ExampleFooter · ExampleEmbed description · ExampleButton text · Example🎫Ticket name template · ExampleTicket welcome message · ExampleExample
Use previews before any public publication.
Ticket system
Choose the relevant channels, roles, and owners.
Panel preview
Define rules, messages, limits, and expected behaviors.
Welcome message preview
Save, watch realtime status, and check history when in doubt.
Best practices
Watch the synchronization badge after every change.
Grant only the required Discord permissions.
Use previews before any public publication.
Watch the synchronization badge after every change.
Check audit and history before restoring a configuration.
Quick diagnosis
Resolve command, role, ticket, and synchronization issues with a clear method.
The panel sending channel is required.
Button text is required.
The ticket name template is required.
Save your changes before sending the panel.
Explore modules
Understand the project, its architecture, and everything the bot and dashboard can bring to your Discord community.