Troubleshooting and best practices
Resolve command, role, ticket, and synchronization issues with a clear method.
Quick diagnosis
Resolve command, role, ticket, and synchronization issues with a clear method.
Slash commands do not respond
Check application command permission, bot visibility, and channel permissions.
The dashboard does not synchronize
Check connectivity, wait for badge confirmation, and reload only if the state remains stale.
A role cannot be assigned
Place the Sunatia role above managed roles and verify role management permission.
Tickets do not open
Check the category, channel, panel permissions, and bot availability.
Best practices
This documentation covers the public product, bot, and dashboard. Internal administration tools are intentionally excluded.
Grant only the required Discord permissions.
Use previews before any public publication.
Watch the synchronization badge after every change.
Check audit and history before restoring a configuration.